FAQ

We currently accept the following payment methods:

Debit and Credit Cards (Visa, Mastercard, Discover, Maestro)
PayPal

Orders placed by 5:00 PM EST will be processed the same day. If you place an order after this time, it will be processed on the next business day.

Once your order is placed, it will take 1-2 business days (Monday to Friday) to prepare and ship. We work hard to ensure your items are packaged with care.

The delivery time typically ranges from 2-4 business days (Monday to Friday), depending on your location. Once your order is on its way, we’ll send you a confirmation email with tracking details.

Can I cancel my order?

Yes, if your order hasn’t been sent yet, please contact us and we’ll be happy to cancel your order.

Can I return my order?

Yes, returns can be made up to 30 days after receiving your order, as long as they’re unused and in their original packaging. To initiate a return, please contact us and we’ll provide you with the closest returns address to you. Once we’ve received your return, we’ll email you with a refund confirmation.

How do I contact you ?

Email: [email protected]

Phone: +1 917-540-1493

Opening hours: Mon – Fri (8am – 5pm EST)

We will reply to your messages within 24 hours on business days.