We hope you adore your purchases, but if something isn’t quite right, we’ve got you covered with a straightforward return process.
Key Return Details
- Return Window: 30 days from delivery
- Refund Processing Time: Up to 10 business days after receipt
- No restocking fees
- Return Shipping: Customer is responsible for return shipping costs
Return Window
You have a generous 30 days from delivery to initiate a return. Please make sure the items are unused, in their original condition.
How to Make a Return – Step by Step
- Contact Us: Email [email protected] to request a return form and the return address.
- Prepare Your Items: Repack the items securely in their original packaging.
- Ship Back the Return: Send the package
- Refund or Exchange: Once we receive and inspect the items, we’ll process your refund or exchange.
Refund Processing Time
Refunds will be processed within up to 10 business days after we receive and review your return. You’ll get a confirmation email, and the funds will be credited back to your original payment method.
Non-Returnable Items
Items must be returned in their original, unused condition. Products that show signs of use or wear are not eligible for returns. If you have questions about your item’s eligibility, feel free to contact us for assistance.
Return Shipping Costs
Please note that customers are responsible for the cost of return shipping. We recommend using a reliable, trackable shipping method to ensure your package reaches us safely.
Exchanges
Want to swap your item for something else? No problem! Contact us at [email protected], and we’ll assist you in arranging the exchange.
Received Damaged or Incorrect Items?
If your order isn’t perfect, reach out to us at [email protected] with a photo of the issue and details. We’ll make it right as quickly as possible.
Need help? Contact us!
Our customer service team is available Monday to Friday, 9 AM to 5 PM EST, to assist you with any questions.
Email: [email protected]
Phone: +1 917-540-1493
Thank you for choosing Forsbooks– we’re here to bring calm and joy to every part of your shopping experience!